Tackling a Talent Shortage with Team Augmentation

|Tackling a Talent Shortage with Team Augmentation

“When we lost our internal Drupal team, we were worried about providing the same exceptional service we were known for. After adding the Monarq team, we were thrilled with how easy it was to work with them. We now depend on them for all our Drupal projects with full confidence in their ability.”

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The Client
Monarq’s client for this project is one of Canada’s largest creative agencies whose customer list includes many world-renowned brands. The agency’s accounts expect outstanding service and exceptional creativity in finding ways for their brands and products to stand out in a very crowded marketplace.
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The Challenge
This agency was not immune to the labour shortages that are currently affecting so many companies across all industries. With a wide range of customers, the agency had half a dozen ongoing Drupal projects. They had just started two new Drupal projects for key accounts when the unthinkable happened and they lost their Drupal development team. The projects had to continue and be delivered on time despite the talent shortage, so the easiest and quickest solution was to contact Monarq’s Drupal experts. Monarq moved quickly to familiarize themselves with the project requirements.
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The Results
With Monarq’s deep knowledge of Drupal and their experience with team augmentation, Monarq was able to step in and take a leadership role. They seamlessly interfaced with all internal stakeholders which included product owners, creative directors, the development team, dev-ops, as well as a third-party vendor. Acting as part of the agency’s team, Monarq was able to ensure on-time delivery of the new projects while providing evolution support for all existing Drupal projects. The team embedded itself within the agency’s organization so flawlessly that the agency made the decision to continue the relationship. Instead of trying to find new talent to restaff their internal development team, the agency chose to rely completely on Monarq for all their Drupal support projects.
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